Contacts

Learn how to create or import contacts and how to manage contacts in your account.

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17 articles in this collection
Written by Nicolas Pottier and Leah Christine Breeden

Deleting Contacts

Follow these steps to permanently delete contacts.
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Written by Leah Christine Breeden
Updated over a week ago

How Can I View Where Contact Fields are Used?

You can see the flows, campaign events, and contact groups where a contact field is being used via the 'Manage Contact Fields' page.
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Written by Leah Christine Breeden
Updated over a week ago

How do I Manage Contact Fields?

You can now manage all of your contact fields directly from the 'Manage Contact Fields' page.
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Written by Leah Christine Breeden
Updated over a week ago

What is a 'Featured' Contact Field?

When a contact field is 'featured' it will appear at the top of your contact's individual page.
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Written by Leah Christine Breeden
Updated over a week ago

Exporting Contact Groups

Use this guide to export contact groups from your account.
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Written by Leah Christine Breeden
Updated over a week ago

Contact Information Anonymization

Use the anonymization feature to protect your contacts' information.
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Written by Nicolas Pottier
Updated over a week ago

Creating Custom Contact Fields

How do I make my own contact fields?
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Written by Leah Christine Breeden
Updated over a week ago

Importing & Exporting Contacts

Import or export entire groups of contacts using a simple XLS (MS Excel) spreadsheet.
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Written by Nicolas Pottier
Updated over a week ago

Setting the Language for a Contact

There are a few ways to set the language preferences of your contacts. Learn how here.
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Written by Nicolas Pottier
Updated over a week ago

Searching for Contacts

How do I search for individual contacts or contacts that match a query?
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Written by Nicolas Pottier
Updated over a week ago

Blocking Contacts

Follow these steps to archive all incoming messages from blocked contacts.
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Written by Nicolas Pottier
Updated over a week ago

Editing Contact Field Values

Use this guide to update or edit your contacts' information.
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Written by Nicolas Pottier
Updated over a week ago

Creating a Contact

Follow these simple steps to create a contact.
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Written by Nicolas Pottier
Updated over a week ago

Deleting Contact Fields

How do I delete contact fields that I created?
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Written by Nicolas Pottier
Updated over a week ago

Adding Contact Fields

Contact Fields are values like names, phone numbers, and any other individual information you want to include. Learn how to add them here.
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Written by Nicolas Pottier
Updated over a week ago

Adding, Editing & Prioritizing Contact Addresses

Use this guide to add, edit & prioritize contact addresses.
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Written by Nicolas Pottier
Updated over a week ago

Introduction to Contacts

A contact is an end-user that has interacted or will interact with your account. Learn how to create and manage contacts here.
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Written by Nicolas Pottier
Updated over a week ago