To create a contact:
1. Navigate to the "contacts" tab.
2. Click the "Create a Contact" box in the bottom left corner of the page.
3. Enter the name and phone number* of the contact. You may also enter the contact's Twitter handle if you're using a Twitter account as a channel.
*All phone numbers added to the platform must contain a country code, thus adhering to the E164 format.
4. Your new contact will appear at the top of the "contacts" tab.