In addition to seeing when a contact has started and completed a flow and campaign events, when a contact is interrupted or expired in a flow, all the messages received from and sent to a contact, and upcoming events, we've updated the contact message history page to include more detailed information including the following:
contact_language_changed: the primary language of the contact has been changed.
contact_field_changed: the value for a contact field was updated.
contact_groups_changed: a contact's group memberships was changed. The contact was added or removed from a group.
contact_name_changed: a contact's name was updated.
contact_urns_changed: a new URN for a contact was added.
email_created: an email was sent to the contact from a flow.
input_labels_added: a label was applied to a contact's message.
run_result_changed: a new run result was saved for a contact.
These new records will give you a more complete picture of a contact's movements in your account. Note that these events will disappear from the contact's history after 1 week. Learn more about managing your contacts here.
Questions? Send us a message via the support widget in the bottom right corner of your browser.
Updated on: 13 / 12 / 2021