Articles on: Messages

Sending Manual Messages to Contacts or Groups

There are two options for sending manual messages, which are outside of flows, to your contacts. 

To send a message directly to a single contact, first navigate to the contact's individual page. Find them in the Contacts tab. On the contact's page you will land on the Chat window;


Write your message and click send.

To send to a single contact, multiple contacts, a group, or several groups, navigate to the "Messages" tab. Then, click the menu icon ☰ on the right hand side to find the Send Message button.



Simply click on the "Recipients" field and a dropdown menu will appear showing your contacts and groups, or begin typing the contact or group (1).
Draft your message (2).



Click send and that's it!

Questions? Send us a message via the support widget in the bottom right corner.

Updated on: 23/08/2023

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