To create a contact:

1. Navigate to the "Contacts" tab. 

2. Click the "Create a Contact" box in the bottom left corner of the page.

3. Enter the name and phone number* of the contact. You may also enter the contact's Twitter handle if you're using a Twitter account as a channel.

*All phone numbers added to the platform must contain a country code, thus adhering to the E164 format.

4. Your new contact will appear at the top of the "contacts" tab.

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