To create a flow, navigate to the "Flows" tab and click the "Create Flow" button:
The "Create Flow" dialogue will appear, where you can:
- give the flow a name
- assign it keyword triggers
- specify how long inactive contacts will remain in the flow before being removed
- select the type of flow you'd like to create
- set the language in which you'll edit it
Once you've assigned your flow the proper attributes click the "Create" button to enter the flow editor.
Note that when building a flow, we recommend prioritizing vertical movement over horizontal movement. The flow editor is designed to support horizontal movement to a point, but will support vertical movement indefinitely.