Use this trigger to start a flow after receiving an uncaught message (a message not handled by any of your other flows or triggers). We refer to this as the "catch-all" trigger, as it can be used to route uncaught messages to any of your flows.

To create a catch-all trigger:

1. Navigate to the "Triggers" tab and click the "Create Trigger" box. 


2. Click the "Start a flow after receiving a message that doesn't match any keywords" option.


3. Choose the flow you want to start and, optionally, any groups to only include or exclude.


4. Click the "Create Trigger" box.

Questions? Send us a message via the support widget in the bottom right corner!

Did this answer your question?