When contacts are inactive a flow, you may want to automatically remove them after a certain time period. You can do this by setting an expiration. 

First, enter your flow and click the gear icon and choose "Edit".

Next, choose an expiration time from the dropdown menu.

You can expire inactive contacts after 5 minutes or up to 30 days after entering the flow. 

You can also set timeouts for individual responses, allowing you to respond directly to inactive contacts. 

Did this answer your question?