Getting Started

Read up on some account basics or tips on authoring messages.

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14 articles in this collection
Written by Nicolas Pottier and Leah Christine Breeden

Message Content Basics (New Editor)

Having trouble communicating with your contacts? Review these basics to ensure a high completion rate.
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Written by Leah Christine Breeden
Updated this week

Using the Simulator (New Editor)

The simulator helps you to easily and quickly test your flows before deployment.
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Written by Leah Christine Breeden
Updated this week

Where to Begin (Old Editor)

New user? Follow these steps to get started and build your first flow.
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Written by Leah Christine Breeden
Updated over a week ago

Where to Begin (New Editor)

New user? Follow these steps to get started and build your first flow.
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Written by Leah Christine Breeden
Updated this week

Creating an Account

Follow these steps to create an account and start building flows!
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Written by Nicolas Pottier
Updated over a week ago

Message Content Basics (Old Editor)

Having trouble communicating with your contacts? Review these basics to ensure a high completion rate.
Nicolas Pottier avatar
Written by Nicolas Pottier
Updated over a week ago

Message Content Best Practices

Some basic message writing tips to enhance communication with your contacts.
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Written by Nicolas Pottier
Updated this week

Using the Simulator (Old Editor)

The simulator helps you to easily and quickly test your flows before deployment.
Nicolas Pottier avatar
Written by Nicolas Pottier
Updated over a week ago

Managing your Language Settings

Setting your account's primary and additional languages.
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Written by Nicolas Pottier
Updated this week

Managing your Timezone and Date Format Settings

An account's Timezone and Date Format are important settings that affect features with date & time values.
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Written by Nicolas Pottier
Updated this week

Adding Credits

Messages not sending? It may be time to top-up your credits. Here's how.
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Written by Nicolas Pottier
Updated over a week ago

Account Page Primer

Use this guide to navigate your account page, where you can view remaining credits, add or delete channels, change settings, & more.
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Written by Nicolas Pottier
Updated over a week ago

Multi-Tier Accounts: Child Accounts & Credit Distribution

How do I add and manage sub-accounts and distribute my main account's credits?
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Written by Nicolas Pottier
Updated over a week ago

Multi-User Support: Adding, Editing & Removing Multiple Account Users

Learn more about account user roles and how to manage them.
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Written by Nicolas Pottier
Updated over a week ago