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F. A. Q.
F. A. Q.
12 articles in this collection
Written by
Nicolas Pottier,
Eric Newcomer,
and
Leah Christine Breeden
Updating Workspace Information
See how to update your email address, timezone and date format, change your password, or choose a new workspace name.
Written by
Leah Christine Breeden
Updated over a week ago
Configuring your Reply-to Email
Configure your account to send emails generated within flows from an address of your choosing to receive emails from your contacts.
Written by
Leah Christine Breeden
Updated over a week ago
Message and Flow Archives
Learn how messages and flow results are archived
Written by
Nicolas Pottier
Updated over a week ago
Creating Aliases for Locations
If there are alternate spellings or names for regional locations, you can create what we call "aliases" to match local names.
Written by
Leah Christine Breeden
Updated over a week ago
How does the platform decide which Channel sends a message?
I have multiple channels of the same type- which one will the platform use?
Written by
Nicolas Pottier
Updated over a week ago
Does the platform have an API?
Check out our API and API Explorer here!
Written by
Nicolas Pottier
Updated over a week ago
Can I use a dual SIM phone as an Android channel?
I have a dual SIM phone- can I connect this to my account?
Written by
Nicolas Pottier
Updated over a week ago
Can I use the platform for Voice (IVR)?
Yes! Learn how to create an IVR flow here.
Written by
Nicolas Pottier
Updated over a week ago
Can I use the platform in my country?
Have a look at our deployment guide for more details on the different deployment options.
Written by
Nicolas Pottier
Updated over a week ago
How is my Data Stored and Secured?
Learn more about how your data is stored and secured, contact anonymization & transferring data to/from the platform here.
Written by
Nicolas Pottier
Updated over a week ago
What is TCPA?
What is TCPA and how do I make sure I follow the rules?
Written by
Eric Newcomer
Updated over a week ago
What is GDPR?
Details on GDPR and how it affects your account.
Written by
Eric Newcomer
Updated over a week ago