Getting Started

Read up on some account basics or tips on authoring messages.

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10 articles in this collection
Written by Nicolas Pottier

Creating an Account

Follow these steps to create an account and start building flows!
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Written by Nicolas Pottier
Updated yesterday

Message Content Basics

Having trouble communicating with your contacts? Review these basics to ensure a high completion rate.
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Written by Nicolas Pottier
Updated this week

Message Content Best Practices

Some basic message writing tips to enhance communication with your contacts.
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Written by Nicolas Pottier
Updated this week

Using the Simulator

The simulator helps you to easily and quickly test your flows before deployment.
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Written by Nicolas Pottier
Updated this week

Managing your Language Settings

Setting your account's primary and additional languages.
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Written by Nicolas Pottier
Updated this week

Managing your Timezone and Date Format Settings

An account's Timezone and Date Format are important settings that affect features with date & time values.
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Written by Nicolas Pottier
Updated this week

Adding Credits

Messages not sending? It may be time to top-up your credits. Here's how.
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Written by Nicolas Pottier
Updated this week

Account Page Primer

Use this guide to navigate your account page, where you can view remaining credits, add or delete channels, change settings, & more.
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Written by Nicolas Pottier
Updated yesterday

Multi-Tier Accounts: Child Accounts & Credit Distribution

How do I add and manage sub-accounts and distribute my main account's credits?
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Written by Nicolas Pottier
Updated yesterday

Multi-User Support: Adding, Editing & Removing Multiple Account Users

Learn more about account user roles and how to manage them.
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Written by Nicolas Pottier
Updated yesterday